Returns & Refunds

 

At Unique Boutique, we strive to provide our customers with high-quality products that meet their expectations. We understand that sometimes, issues may arise with your purchase. This Returns & Refunds Policy outlines the guidelines for returning and refunding products purchased from our store.

Returns

For personalized products, unfortunately, we are unable to accept returns. Personalized items are specially made for you and cannot be resold. However, for non-personalized products, we do accept returns under certain conditions.

If you receive a non-personalized product that is broken or damaged, you may be eligible for a return. To be eligible, the following conditions must be met:

  • The product must be non-personalized.
  • The product must be broken or damaged.
  • The return request must be made within 7 days of receiving the product.

If your non-personalized product meets these conditions, please contact our customer support team at support@uniqueboutiqe.com to initiate the return process. Our team will provide you with further instructions on how to return the product.

Please note that personalized products cannot be returned, as they are custom-made for you and cannot be resold. We apologize for any inconvenience this may cause.

Refunds

For non-personalized products that are broken or damaged, we offer refunds in accordance with our refund policy. Once we receive the returned product and verify its condition, we will process the refund.

Please note that refunds will be issued to the original payment method used for the purchase. It may take up to 10 business days for the refund to be reflected in your account, depending on your bank or credit card company's processing time.

Contact Us

If you have any questions or concerns regarding our Returns & Refunds Policy, please don't hesitate to contact our customer support team at support@uniqueboutiqe.com. We are here to assist you and provide further clarification.

Thank you for choosing Unique Boutique. We appreciate your understanding and cooperation.